Knowledge Center

September 16, 2019

How to Address Five M&A Sales Effectiveness Challenges

By Mark Donnolo and Michelle Seger Blockbuster mergers like CVS and Aetna, Amazon and Whole Foods, and Cigna and Express Scripts have been in the news […]
June 21, 2019

Solve Your Sales Problem: First Redefine the Challenge

Or How Design Thinking, and a Little History, Fixed My Engine No doubt you are familiar with philosopher George Santayana’s admonition: “Those who cannot remember the past […]
May 30, 2019

Got a unique sales challenge? Solve it with design thinking.

Every couple of weeks I get calls from clients asking questions such as, “How do other companies in my industry implement cross-selling?” Or, “How do companies […]
April 19, 2019

Sales Design Thinking: How to Get More Innovative Solutions

Incorporating design thinking into sales challenges is a relatively new concept. Catching fire in the business world, “design thinking” is about empowering even the most traditional […]