Manager, Sales Compensation
(Line of Business)

601 Edgewater Drive, Wakefield, MA 01880, USA

The Manager, Sales Compensation at Epsilon reports to the Senior Manager, Sales Compensation in Wakefield, MA, and will own the sales compensation plan administration for multiple lines of business. This role entails leading, managing and developing a team of analysts. Responsibilities include ensuring accurate commission calculations and payments, resolving disputes, and leading plan implementations in Xactly, new hire plan onboarding, policy governance, and supporting sales leaders. The Manager will collaborate across departments, assist in SOX processes, and provide analytical insights.


  • Lead a high performing team of one or more sales compensation analysts by providing direction, prioritization of tasks, and ensuring accuracy and timeliness of workflows and commission payments.
  • Support the field and other departments, such as sales and finance, by responding to inquiries, resolving disputes, and supporting the exception review process.
  • Manage the onboarding training experience for new hires related to their plan, calculator, and any other pertinent detail.
  • Manage the incentive compensation plan implementation in Xactly including UAT (test scripts, logging defects, etc.).
  • Ensure monthly, quarterly, and yearly plan calculations are accurate, comply with plans, communicated properly, and completed in a timely manner for payroll submission.
  • Resolve escalated issues and questions concerning incentive plan design, measures, and policies.
  • Support the development and implementation of administrative Compensation Policies by working with Finance, Legal, HR, Sales Operations and Sales and Client Services Management.
  • Assist in the SOX processes and ensure audits are complete and reviewed.
  • Provide ongoing standard and ad-hoc reports to assist analysis of historical, current, and prospective sales commission activity.
  • Function as an administrative SME to the Director of Sales Compensation, Design & Analytics, and key team leaders in the design of compensation plans, providing input on system functionality, implementation process, and overall implementation timeline.
  • Own the process improvement and automation roadmap for supported line(s) of business.
  • Support the integration of sales programs, following M&A activities.
  • Collaborate with the Manager of Sales Compensation Operations to identify areas for improvement regarding participant, payment, and policy management.


  • BA/BS in quantitative major (finance, business, mathematics, statistics) preferred.
  • 5-7+ years of sales compensation experience required.
  • Skilled and enthusiastic about leading a high performing team – supporting your team’s growth is core to your management style.
  • Possess strong analytical chops, a problem-solving mindset, and exceptional project management skills.
  • Experience in large, complex organizations with more than one revenue channel or sales division.
  • Challenges the status quo - always looking for ways to improve process or design effectiveness.
  • Ability to communicate effectively with internal and external customers of all levels.
  • Ability to manage programs and processes globally.
  • Experience identifying areas for process improvement and execution.
  • Strong ability to analyze a situation, evaluate options, and solve problems.
  • Advanced time management skills including ability to oversee multiple projects with aggressive deadlines.
  • Advanced Microsoft Excel skills including use of PowerPoint, Excel, advanced formulas, and scenario analysis.
  • Working knowledge of Xactly with the ability to optimize its use internally and externally to the sales incentive team.

Additional Information
About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture:
Life at Epsilon:
Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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